This policy describes how we use your personal data when you use our websites www.crispmalt.com , www.edme.com , www.micronizedfoodproducts.co.uk or buy our goods or when we provide services to you. We have provided this policy to ensure that you understand what personal data we may collect and hold about you, what we may use it for and how we keep it safe. You have legal rights to access the personal data that we hold about you and to control how we use it which are also explained.
You can read, print and save this whole policy: We use sub-headings to help you find specific information that you may be looking for more easily, including information about:
We are Anglia Maltings (Holdings) Limited, a limited company registered number 00031801. Our registered head office address is at Fakenham Road, Great Ryburgh, Fakenham, Norfolk, NR21 7AS.
You can contact us in writing at Anglia Maltings (Holdings) Limited, Fakenham Road, Great Ryburgh, Fakenham, Norfolk, NR21 7AS. If you would like to speak to us please call us on 01328 829391.
Please refer to the sections on Our data compliance manager, Your rights to know what personal data we hold and to control how we use it and How to make a complaint for further contact information.
We have appointed a data compliance manager who oversees our handling of personal data.
Our Data Compliance Manager is Alan William Clark. You can contact Alan William Clark in writing at Anglia Maltings (Holdings) Limited or by email at email@example.com or by calling 01328 828323.
We use your personal data in the following ways:
Whilst we always want you to be aware of how we are using your personal data, this does not necessarily mean that we are required to ask for your consent before we can use it. In the day to day running of our business we may use your personal data without asking for your consent because:
In exceptional circumstances we may wish to use your personal data for a different purpose which does require your consent. In these circumstances we will contact you to explain how we wish to use your data and to ask for ur consent. You are not required to give consent just because we ask for it. If you do give consent you can change your mind and withdraw it at a later date.
Please refer to the section on How we use your personal data for marketing to read about marketing consents.
You are not under a legal obligation to provide us with any of your personal data but please note that if you elect not to provide us with your personal data we may be unable to provide our goods or services to you.
You have a legal right to know what personal data we hold about you – this is called the right of subject access. You can exercise this right by sending us a written request at any time. Please mark your letter “Subject Access Request” and send it to us by post or email using the details in the Who we are and how you can contact us section or to our data compliance manager (see the section on Our data compliance manager for contact details). We may ask you to pay a £10 fee before we respond to your request.
You also have rights to:
You can find full details of your personal data rights on the Information Commissioner’s Office website at www.ico.org.uk.
We do not make use of automated decision making or profiling.
We share your data with the following people in the day to day running our business:
We may also share your personal information with third parties on a one-off basis, for example, if:
We take every care to ensure that your personal data is kept secure. The security measures we take include:
Please remember that you are responsible for keeping your passwords secure. If we have given you (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. Please do not to share your passwords with anyone.
Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of personal data sent to our website; you send us personal data at your own risk. Once we have received your personal data, we will use strict procedures and security features (some of which are described above) to try to prevent unauthorised access.
We will add your details to our marketing database if:
We may send you marketing communications by email, telephone, automated calls, text message or post.
You can ask us to only send you marketing communications by particular methods (for example, you may be happy to receive emails from us but not telephone calls), about specific subjects or you may ask us not to send you any marketing communications at all.
You can check and update your current marketing preferences at any time by calling or emailing us using the details set out in the Who we are and how you can contact us section above.
We never share your personal data with third parties for marketing purposes. We will only share your personal data with third parties for marketing purposes if you provide us with your consent to do so by ticking a box on a form we use to collect your personal data.
We only keep your personal data for as long as we actually need it. In practice this means that we will keep:
We will review the data held at least once every 3 years to confirm whether retention is still necessary.
Please note that we may anonymise your personal data or use it for statistical purposes. We keep anonymised and statistical data indefinitely but we take care to ensure that such data can no longer identify or be connected to any individual.
If you are unhappy with the way we have used your personal data please contact us or our data compliance manager to discuss this using the contact details set out in the Who we are and how you can contact us section above.
You are also entitled to make a complaint to the Information Commissioner’s Office which you can do by visiting www.ico.org.uk. Whilst you are not required to do so, we encourage you to contact us directly to discuss any concerns that you may have and to allow us an opportunity to address these before you contact the Information Commissioner’s Office.
We will review and update this policy from time to time. This may be to reflect a change in the goods or services we offer or to our internal procedures or it may be to reflect a change in the law.
The easiest way to check for updates is by looking for the latest version of this policy on our websites (www.crispmalt.com, www.edme.com www.micronizedfoodproducts.co.uk) or you can contact us (see Who we are and how to contact us) to ask us to send you the latest version of our policy.
Each time we update our policy we will update the policy version number shown in the footer at the end of the policy and the date on which that version of the policy came into force.
This is policy version 1.0 which came into effect on 25th May 2018.