Since 1870 we’ve lived and breathed malting. With this passion and expertise, and by combining traditional and modern techniques, we create an impressive range of malted and non-malted products, including several unique and exclusive barley malts.
There is nothing more we love than talking to brewers and distillers so if you have any questions, or would like to arrange a call with a member of our team, please feel free to get in touch – we would love to hear from you!
Sue works in our Customer Services Unit based in Great Ryburgh, Norfolk.
She has a Corporate Banking & Customer Service background & joined our busy customer services team in 2007
Part of a small team, Sue primarily looks after our bulk UK Sales & Regional Craft customers. Quickly reacting to our customer requests & liaising with production & transport departments are a key part of her role. Sue takes ownership of the whole process from the point of order to invoicing.
She has seen our business grow & expand but has always been dedicated to providing our customers’ absolute best customer service experience.
She enjoys live music & comedy. Pet hate “poor customer service.”