Deliveries Update

Since our last update, we are pleased to have seen improvements to our delivery service levels. There are no longer significant backlogs within our chosen pallet network, and we have started to see a considerable percentage of the network running as normal again.

However, it is still important to stress that the driver and resource challenges remain in the industry. This means our delivery services will continue to be monitored throughout August and September, as the risk of delays are still possible. We kindly advise our customers to continue to allow additional time between your requested delivery date and scheduled production day in the event of an unexpected delay.

Orders placed from 23rd August, we will revert to the 3-day Standard Delivery Service for all post codes in the UK, excluding EX, OX, PL, TN, TQ and TR. Regrettably, the post codes that are excluded will remain on the current 4-day Delivery Service.

In addition to this, our Express Service and AM, PM & Pre-10am deliveries are available again to all post codes in the UK, excluding the same post codes as above.

If you have any queries or would like further clarification, please contact our customer services team on sales@crispmalt.com, or your dedicated Sales Manager.

We at Crisp would like to take this opportunity to thank you for your patience and understanding during what is and has been a very disruptive and difficult period for all of us. We will continue to offer our full support and aim to return to our normal service levels as quickly as possible.